Growth Playbook Get my two free Playbooks2 free Playbooks

Every client account on one page, with what to do next for each

For agency owners and CEOs with 6 to 30 client accounts. Each month you get every account's status, the decisions waiting on you, and what to say on the client call.

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Every account planned, with the team you have.

You stepped back from the accounts. Now you hear about problems last.

  • You can't open every account.With 6 to 30 clients, nobody at the top has the hours to read every dashboard each month.
  • A real plan costs you a Saturday.Working out what to scale, cut and fix is senior work, so only your biggest clients get it.
  • The client spots the problem before you do.Tracking breaks or an account drifts. You hear about it on a call, from the person paying you. At renewal, that client is not sure what they got.

The Playbook puts every account on one page, worst first, with the decisions only you can make.

Every account on one page, worst first

This is your view as the owner. Open it before the week starts and you see which client is slipping, which one has room to grow, and the decisions waiting on you.

Agency portfolio

5 accounts: 1 at risk, 3 on watch, 1 on track
StatusAccountHealthThis monthLeadsPlan
At riskInjury law firm4.1 / 10Traffic nearly doubled, but confirmed leads moved only from 7 to 9. Fix tracking before any spend increase.9 from 715 actions
WatchFamily dentist4.8 / 10Leads fell while ad spend held. Two campaigns carry the drop.15 from 219 actions
WatchRoofing contractor5.4 / 10Leads rose on flat traffic. Broken pages limit the next gain.24 from 208 actions
WatchEstate planning firm6.2 / 10Traffic steady. Form tracking is back, so next month can be judged.11 from 107 actions
On trackOrthodontist7.6 / 10Leads doubled on search demand. Room to scale the campaign that earned them.38 from 196 actions

Decisions waiting on you

2 this month
  1. Injury law firm
    Approve holding Google Ads spend flat until form tracking passes testing.
  2. Orthodontist
    Approve moving $400 a month from Meta to the Search campaign that doubled leads.

The other three accounts list no decisions this month.

Sample data: five invented accounts. The portfolio page comes with every pricing plan.

Then one Brief per account: where it stands, and what it needs from you

The Brief for one sample client. The figures are sample data.

Sample client This month's data, next month's plan

The Brief

Written for you, the owner. Where the account stands, what is not working, what is, the decisions waiting on you, and what to say on the client call.

At risk Health 4.1 / 10

The account is buying and earning attention it cannot yet measure or convert. Fix measurement in week 1, cut waste in weeks 1 and 2, then scale what the numbers support.

Concerns

4, largest first
  1. Google Ads returned 2 calls on $3,460. $1,730 each, and no form lead can be seen at all. Confirmed
  2. $1,317 went where it could not convert. $412 on irrelevant terms and $905 on one broad-match ad group with 0 conversions. Confirmed
  3. Form events overstate leads nearly 15 to 1. 132 form events against 9 confirmed leads. Confirmed
  4. The new traffic has nowhere to go. 694 new sessions landed on two posts with no contact link. Confirmed

What no single tool shows

6 findings, each from two sources read together
  1. GA4 + Search Console
    The traffic jump is not buyers. 71% of the new sessions landed on two blog posts with no contact link. In GA4 alone, sessions up 84% reads as a win.
  2. Google Ads + GA4
    The ads are not failing. The tracking is. The main ad landing page took 340 sessions and logged zero form events, so only calls count as conversions.
  3. Business Profile + lead count
    The best lead source gets no hours. Profile calls rose from 10 to 14 after one small job, while $3,460 went to ads nobody can judge.
  4. Meta Ads + GA4
    Meta is paid for clicks, and cannot see a lead. 212 clicks at $3.02 and 0 tracked leads. The pixel records page views only.
  5. Instagram and Facebook + GA4
    Social posts send nobody to the site. 16 posts reached 1,240 accounts and produced 6 clicks. None carried a link to a service page.
  6. AI answers + site crawl
    AI assistants rarely name the firm. Named in 4 of 20 test questions. No page has author or business markup, and service pages open with slogans.

Decisions waiting on you

  1. You, as agency lead
    Approve holding Google Ads spend flat until form tracking passes testing.
  2. Client, via the account manager
    Send this month's intake and call log before week 2.

Wins

3
  1. Business Profile demand rose at no media cost. Calls 10 to 14, views 510 to 1,480. Confirmed
  2. Search clicks rose 61% to 1,310. Two posts reached page one. Confirmed
  3. Confirmed leads rose from 7 to 9. An early signal on small numbers. Likely

Channel scores

Health 4.1 / 10
  • Website and tracking2 / 10
  • Google Ads3 / 10
  • Meta Ads5 / 10
  • SEO6 / 10
  • Business Profile7 / 10
  • Instagram and Facebook4 / 10
  • AI search readiness3 / 10

On the client call

  • Lead with. Business Profile calls rose from 10 to 14, and profile views nearly tripled to 1,480.
  • Be straight about. The ad landing page records no form submissions, so $3,460 of Google Ads shows only 2 calls. Tracking is fixed in week 1.
  • Ask for. This month's intake and call log, and the customer list for review requests.

Open the full sample PlaybookThis page shows the part written for you. The full sample has all five views.

How it works

You open one link. Each month, the plans and warnings arrive.

  1. Open one linkWe send it. You approve access to each data source, and you can remove it any time.
  2. We connect everythingIt takes us 1 to 3 hours for your whole agency. You have no workflow to build or look after.
  3. Playbooks arrive every monthPrivate web pages behind a login. On Growth and Scale they sit on your own subdomain.

Pricing

One flat fee, from $389 a month

One monthly fee, set by how many client accounts you have. Cancel any month.

For agencies with 6 to 30 client accounts, mostly local lead generation: dental, legal, home services. Not built for e-commerce agencies.

What this work costs by hand, for all your accounts

By hand, this work costs at least

$10,800 a month

Senior strategist, 54 hours at $200 to $350 an hour$10,800 to $18,900

The Playbook, Growth plan, flat fee$719

Each month, at 3 senior hours an account. Hourly range is for US agency senior strategists, from Search Lab's 2026 agency cost guide, which cites Clutch 2025 data.

Starter

$389a month

Up to 8 accounts ($48.63 per account at 8)

At 8 accounts, at least 24 senior hours back each month, worth $4,800 or more

What is included
  • Brief, Plan, Channels, Content and AI, and Data views
  • Portfolio page
  • Lead count: every lead counted once, across sources
  • Task export as CSV
  • Source health checks

Connection fee, once: $199

Get my two free Playbooks
For 9 to 18 accounts

Growth

$719a month

Up to 18 accounts ($39.94 per account at 18)

At 18 accounts, at least 54 senior hours back each month, worth $10,800 or more

What is included
  • Everything in Starter
  • A client-call prep sheet
  • Your own subdomain

Connection fee, once: $299

Get my two free Playbooks

Scale

$1,099a month

Up to 30 accounts ($36.63 per account at 30)

At 30 accounts, at least 90 senior hours back each month, worth $18,000 or more

What is included
  • Everything in Growth
  • A quarterly review call with a founder

Connection fee, once: $399

More than 30 accounts? Ask us.

Get my two free Playbooks

One task worth assigning on every account in month one, or your money back.

Tell us within 14 days. We refund the month and the connection fee.

Add-on

Ads Watch: a weekly check of your ads, and what to do about it

Weekly: it checks every Google Ads and Meta account, shows what moved, flags what is slipping and where budget is wasted, and writes what to change.

Daily: a check that ads are running and yesterday is in line with the 7-day and 30-day averages.

Starter$99 a month
Growth$179 a month
Scale$249 a month

Covers every ad account on your plan. The rate per account falls as you move up: $12.38, $9.94, then $8.30 on a full plan. Cancel any month.

Client dashboards

A live dashboard for each client, built from the same data as the Playbook. It shows your client the numbers.

$39 a month on Starter. $69 on Growth. $99 on Scale.

Tasks straight into your project tool

We add each month's tasks to your project tool, with owner, due week and why. For tools that have an API.

$49 a month. Setup is quoted per tool.

Get next month's plan for two of your clients at $0

Every account planned, with the team you have. Send two accounts: the one you worry about and the one with the most room to grow. We read their own data and send back a full Playbook for each within 24 hours of access.

Get my two free Playbooks $0 and no card. If you subscribe: a task worth assigning on every account in month one, or the month and connection fee back. Tell us within 14 days. We take on a few new agencies each month.